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June 2026 - We are hiring!

Payroll & Client Services Administrator (Part-Time)

The Business Hut Ltd is a growing, modern accountancy and bookkeeping practice based in Market Harborough. We support a wide range of businesses across the UK, providing bookkeeping, payroll, accounts and business support services.We pride ourselves on delivering exceptional client service, embracing cloud technology and creating a supportive working environment for our team.

We are looking for a highly organised and professional Payroll & Client Services Administrator to join our growing team on a part-time basis.

The Role

This is a varied role combining payroll processing, client onboarding, compliance administration and client support.
You will play an important part in ensuring our clients receive an excellent experience from their first interaction with us whilst helping to maintain efficient internal processes and payroll services.

Key Responsibilities

Payroll

  • Processing weekly and monthly payrolls
  • Managing payroll changes including starters and leavers
  • Processing statutory payments and deductions
  • Submitting payroll information to HMRC
  • Managing workplace pension submissions and auto-enrolment requirements
  • Responding to payroll-related client queries

Client Services & Administration

  • Managing the onboarding of new clients
  • Collecting and securely storing client identification documentation
  • Completing anti-money laundering (AML) and client due diligence procedures
  • Preparing engagement documentation and onboarding records
  • Liaising with HMRC to obtain agent authorisations and resolve client administration matters
  • Setting up clients on internal systems and software platforms
  • Answering incoming telephone calls and managing client enquiries
  • Maintaining accurate client records and documentation
  • Supporting colleagues with administrative tasks and process improvements

About You

Essential

  • Payroll processing experience
  • Knowledge of payroll legislation, auto-enrolment & HMRC requirements
  • Excellent communication and customer service skills
  • Strong organisational skills and attention to detail
  • Ability to manage multiple tasks and deadlines
  • Professional and confident telephone manner
  • Strong IT skills including Microsoft Office
  • Ability to handle confidential information with discretion

Desirable

  • Experience working within an accountancy practice
  • Payroll qualification such as CIPP, payroll technician certificate or equivalent
  • Experience processing payrolls for multiple clients
  • Experience with HMRC agent services and authorisations
  • Experience using Xero or other cloud-based systems
  • Understanding of AML and client onboarding requirements
  • Bookkeeping experience

What We Offer

  • Flexible working arrangements
  • Supportive and friendly team environment
  • Ongoing training and development
  • Opportunity to grow within a developing practice
  • Modern cloud-based systems and technology
  • Convenient Market Harborough office location

Working Hours
16 hours per week in office
Working pattern to be agreed with the successful candidate and may be spread across multiple days to suit both the business and individual.

How to apply:

If you feel you have the right experience and want to work for a modern and growing practice, please apply today!
To apply for this role, send your CV to charlotte@thebusinesshut.co.uk. We’d love to get to know you and look forward to welcoming a new member to our team.